Job Overview:

Texas ENT is seeking a compassionate and detail-oriented Sleep Administrative Assistant to join our team in Houston. The Sleep Administrative Assistant will play a critical role in administrative support for the Sleep Clinical Team. This position involves extensive data entry, keen eye for detail, phone etiquette, medical record experience, proper grammar, HIPAA knowledge, EMR training/ policies will be provided. The ideal candidate will have a background in medical administrative support.

Key Responsibilities:

• Data entry
• Phone intake, inbound/ outbound calls
• Message transcriptions
• Assist the clinical team with tasks as assigned
• Collaborate with the Sleep Coordinator to ensure comprehensive care.
• Keep detailed records of patient interactions and progress in compliance with HIPAA regulations.
• Performs all other tasks required by the Regional Operations Director.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

• Education and Certification:
  • High School Diploma or equivalent required.
  • Bachelor's degree in a relevant field (e.g., psychology, health sciences, nursing, or related). Preferred but not required.
  • Certification in sleep studies or sleep health (preferred but not required).
• Experience:
  • Previous experience in a Sleep Coordinator position or similar role, particularly focusing on sleep improvement (preferred but not required).
  • Strong understanding of sleep disorders, sleep hygiene, and general wellness practices.
  • Experience in an ENT or sleep disorder clinic is a plus.
• Skills and Abilities:
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with patients.
  • Empathy and a passion for helping others improve their health and well-being.
  • Ability to work independently and as part of a collaborative team.
  • Strong organizational skills and attention to detail.
  • Comfortable using technology for tracking and reporting patient progress.

Physical Requirements:

• Ability to sit and work at a desk for extended periods.

AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities